Choosing a facility management company is a long-term decision, so ask the hard questions first.
Questions worth asking
- Do they hold ISO 9001, 14001 and 45001 certification?
- Are guards, cleaners and technicians background-verified?
- Who is your single point of contact, and how fast do they respond?
- How is attendance, payroll and statutory compliance handled for staff on your site?
- What do the monthly reports look like?
- Can they support you after hours?
- Can you start with one service and add more later?
- Can they show a site audit before you sign?
- What training do staff receive?
A good partner answers these with documents, not slogans. PrimeCare IFM works from Chennai and Bengaluru and is happy to walk you through each point on a free site audit.